The housekeeping supervisor is the lead housekeeper on a team; he or she will be required to oversee all housekeeping duties within a particular facility or on a particular team. He creates employee work schedules, designates when and how the work will be accomplished, enforces the rules and regulations regarding breaks and lunches, and reports employee tardiness and absences. 1) Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.2) Investigates complaints regarding housekeeping service and equipment, and takes corrective action. He/She will not just be someone who supervises the work of others. A housekeeping supervisor is responsible for taking inventory and ordering supplies. Plant supervisor job description duties include managing employees, tending to payroll, overseeing plant projects and ensuring that teams meet production projections. Housekeeping supervisors must hire potential housekeepers. The Housekeeping Supervisor’s responsibilities include assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring cleaning supplies. He/she also investigate complaints by clients regarding housekeeping issues/matters. High school diploma. They perform human resource tasks, such as conducting interviews and training new staff on hotel policies and procedures. To meet these goals, the supervisor must function in three main ways: a. b. c. Organize and plan the workload to ensure maximum production with minimum effort and confusion. She must also maintain equipment such as vacuum cleaners and floor polishers and perform simple repairs. Evaluate housekeeping staff on the basis of performance. Monitor and coordinate with the front desk on guest and room status. Qualities of Housekeeping Staff. The duties of a housekeeper include sweeping, scrubbing, mopping, polishing floors, vacuum-cleaning rugs, carpets and draperies, dusting furniture and fittings, emptying and cleaning trash containers, cleaning wash basins, mirrors, tubs and showers, and more. The supervisor of a company or department must be immediately aware if there is a job opening. Supervisors typically have experience in the group's purpose or goal and have earned the position based on management's belief that they're capable of guiding the team. Hotel housekeeping managers manage the individuals who keep the hotel rooms' common areas in good shape. Our Free Personality Test will show you which careers match your personality and why. There are certain professional qualities the housekeeping staff is required to possess − Personal Hygiene and Appearance. Abilities Supervisory- Assistant house-keeper, floor supervisor, linen room supervisor, public area supervisor and so on. According to the U.S. Bureau of Labor Statistics (BLS) in 2018, first-line supervisors of housekeeping and janitorial workers, including housekeeping inspectors, … Supervisors then check which housekeeper cleaned which room and assign them to make the beds differently or clean the shower more thoroughly. A housekeeping supervisor is responsible for overseeing and directing/organizing the work or activities of cleaning services for an organization. Our Career Interest Test - Personality Type, Job Description - Part 1 - Duties and Tasks, © Copyright 1997-2020, CAREERPLANNER.COM ® Inc. 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A housekeeping supervisor is responsible for the maintenance of cleaning equipment. Click here for the E-C-R        The desk is manned 24 hours a day. U.S. Bureau of Labor Statistics: Janitors and Building Cleaners, State of Virginia: Career Guide for Housekeeping First Line Supervisor, O*Net Online: First-Line Supervisors of Housekeeping and Janitorial Workers. In addition to staff management, the housekeeping supervisor is commonly in charge of inventory maintenance for her department. Once a … Some of the duties, tasks, and responsibilities commonly carried out by these workers are shown in the job description example below: She must clearly communicate expectations, suggestions, constructive criticism and company policy in a professional and easy-to-understand manner. - Best Career Advice Monitor daily, monthly, and quarterly housekeeping responsibilities. The ideal candidate will be a competent individual who will be able to guide and train employees. 9) Prepares reports concerning room occupancy, payroll, and department expenses.10) Selects and purchases new furnishings.11) Performs cleaning duties in cases of emergency or staff shortage. Floor Supervisor will be responsible for maintain guestrooms, working areas, and the hotel premises in general in a clean and orderly manner. Orient and familiarise new personnel with hotel facilities and operating hours. Housekeeping supervisors oversee the duties performed by the housekeeping staff in hotels, universities, office buildings, schools and other facilities that require regular cleaning and maintenance. Delegate the authority for completing work assignments, keeping in mind that the final product is the responsibility of the super- … He/She will be well-versed in processes under the role’s responsibility and will be results-dri… Hear about the latest in: Oubria Tronshaw specializes in topics related to parenting and business. Supervisors are responsible for the day-to-day performance of a small group, either a team, a department, or a shift. clean and sanitize floors, equipment and furniture according to infection-control policies. The housekeeping supervisor performs may duties to make sure any guest or patron has the best experience possible. He must be polite, professional and open-minded at all times. Since the control desk is the hub of information dissemination in housekeeping, the control desk supervisor is a critical person in housekeeping operations. Job Duties and Tasks for: "Housekeeping Supervisor". He must listen to customer complaints and suggestions and provide constructive feedback to his staff. Assistant Managers direct employees and ensure that work is being completed in a timely and effective manner. We are looking for a responsible Supervisor to oversee the workflow at our facilities. A housekeeping supervisor often works alongside cleaners to help perform cleaning and maintenance duties. Housekeeping Supervisor responsibilities include: Training housekeepers on cleaning and maintenance tasks; Overseeing staff performance on a daily basis; Checking rooms and common areas, including stairways and lounge areas, for cleanliness; Job brief Duties / Tasks The control room or desk is the nerve center of the housekeeping department. 2) Is your resume getting you enough interviews? The housekeeping staff on duty must − Be well-groomed with high degree of personal hygiene. Best Career The main duties of housekeeper supervisors are managing a department and supervising a staff. How can we help you with your career? Thanks for visiting CareerPlanner.com It's her duty to make sure employees have what they need to perform their jobs quickly and efficiently. Excellent team management skills. Performing housekeeping duties during night. If her staff is short-handed, she may fulfill the role of the missing team member and help out for the day. Housekeeping supervisors oversee other cleaning staff members to ensure that the work is being done correctly, safely and efficiently. … This means educating new hires on the organization's policies and procedures, its methods of cleaning and maintenance, the location of supplies and the layout of the facility. Helps in the selection, assignment, scheduling, and training, of members of the housekeeping staff. She received a Bachelor of Arts in creative writing from the Santa Fe University of Art and Design, and a Master of Fine Arts in creative writing from Chicago State University. Housekeeping control desk is the main communication Centre of the housekeeping department.You are responsible for all information sent out and received from the control desk. They must then train new housekeepers on the variety of tasks that must be completed.These supervisors must ensure housekeepers’ work has been completed by entering each room to review the work. REPORTS TO: Executive Housekeeper / Asst. She must also maintain equipment such as vacuum cleaners and floor polishers and perform simple repairs. 2. 3) Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.4) Coordinates work activities among departments.5) Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment. Housekeeping duties in a hospital, medical center or nursing home. You can conveniently create the professional experience section of your resume by using the duties in the housekeeping aide work description above. Supervise work activities of cleaning personnel to ensure clean, orderly, and attractive rooms in hotels, hospitals, educational institutions, and similar establishments. Time management is another critical function for a housekeeping supervisor. Housekeeping supervisors use written communication to complete paperwork on daily activities, employee progress and necessary supplies. Keep the notice board up to date … Housekeeping Supervisors supervise the duties executed by the housekeeping staff at hotels and other facilities. Room supervisors also order supplies and products and track inventory. Part 2 Part 1 When Housekeepers Are Left Without Supervision, It Is Impossible To Maintain Proper Workflow. She may make beds, take out trash, change light bulbs and perform other tasks to ensure the work is done in a timely and efficient manner. See detailed housekeeper job description. You should also inform management of any equipment or furniture in need of repair or replacement and ensure that the housekeeping staff complies with all safety and sanitation policies. 1) Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness. Personality! Housekeeping Supervisor supervises the daily operations of a housekeeping services department to ensure offices, patient/guest rooms, facilities, and other specified areas are kept in a clean and orderly condition. Room supervisors train new employees and work with other department managers to ensure the units they manage perform up to expectations. When equipment requires major repairs, she's responsible for having it done or ordering new equipment. As a housekeeping supervisor, you must understand all the procedures of hospital cleaning and the use of all basic cleaning equipment. A housekeeping supervisor is responsible for taking inventory and ordering supplies. passionate about! 37-1011.01, Click here for "Housekeeping Supervisor" Jobs, See the Future Outlook and Educational Requirements for "Housekeeping Supervisor". #Housekeeping staffs can be divided into 3 categories as per their Housekeeping Duties and responsibilities. Duties and responsibilities: To be a successful housekeeping director, you must complete many duties quickly and efficiently. Reporting any hotel safety issues to the night supervisor. in Your Life and Your Career, Identify Your "Transferable Skills" Housekeeping Supervisors are responsible for overseeing the work of housekeeping staff employed by either hotels, resorts, universities, hospitals, or other facilities that require regular cleaning. Requirements. 1. 1) Use Career Testing to find the perfect career. The supervisor then places employment advertisements, sifts through resumes, and schedules and conducts interviews. The following is a job description example that shows major tasks, duties, and responsibilities that commonly define the role of housekeepers in most hotels: Answer immediately to request from guests, as well as from other departments Load cart with supplies such as linens and move it to the required area 2) Investigates complaints regarding housekeeping service and equipment, and takes corrective action. A Supervisor Ensures Regular Maintenance And Cleaning. It’s important that the government’s emergency legislation and guidance is followed to ensure everyone’s safety. The hospital housekeeper performs various functions in ensuring that a hospital or other healthcare facility is free from germs. Use housekeeping checklists to ensure that the cleanliness and condition of each assigned area meet designated standards. clean patient rooms, surgical areas, offices and waiting areas using cleaning chemicals and disinfectants. Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment and take corrective action. A supervisor is also responsible for coaching, resolving issues and serving as a link between subordinates and upper management. 12) Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management.13) Attends staff meetings to discuss company policies and patrons' complaints.14) Issues supplies and equipment to workers. Copyright 2020 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. What Does a Housekeeping Supervisor Do? The qualifications for the job include housekeeping experience, keen observation skills, an orientation to detail and competence in verbal and written communication. Choices As a housekeeping supervisor, you must understand all the procedures of hospital cleaning and the use of all basic cleaning equipment. It's her duty to make sure employees have what they need to perform their jobs quickly and efficiently. Also coordinating daily housekeeping operations and maintaining the housekeeping operating standards. Housekeeping Supervisor. Housekeeping Duties and responsibilities. Cleaning And Maintenance Is Almost An Everyday Task. His/her job description entails making sure that cleaning services are carried out in a professional manner and efficiently too. Cleaning And Maintenance Is Almost An Everyday Task. 6) Inventories stock to ensure adequate supplies.7) Evaluates records to forecast department personnel requirements.8) Makes recommendations to improve service and ensure more efficient operation. Training the housekeeping staff is a primary responsibility of supervisors. The sample job description below is a clear example of the sort of duties and tasks that are normally assigned to individuals that work as a cleaning supervisor in most organizational settings: Establishment of cleaning standards and procedures for workers and … POSITION TITLE: Public Area Supervisor. She orders cleaning supplies and arranges the repair of maintenance equipment, such as sweepers and floor polishers. Supervisors may also check th… Assign workers duties and inspect work/rooms for conformance to prescribed standards of cleanliness. Ensure excellence in housekeeping sanitation, safety, comfort and aesthetics for … In addition to general housekeeping tasks the housekeeper duties in a hotel or similar environment will include: clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms organize work schedule from the room status list, arrivals and departures distribute linen, towels and room supplies using wheeled carts or by hand A Supervisor Ensures Regular Maintenance And Cleaning. - Career Planning Tools Part 5 Proven experience of working as a Housekeeping Supervisor, Housekeeper or a similar role in the Hospitality Industry. A housekeeping supervisor at a hospital organizes all of the housekeeping and janitorial staff, makes sure all cleaning supplies are readily available, and takes responsibility for hiring and terminating staff members in their department. Job Duties. - Discovering Your Mission in Life In The Same Way, Housekeeping Department Also Needs Supervisors To Oversee The Duties Performed By The Housekeeping Staff. This might involve responding to comments or complaints from guests or residents and ensuring any mistakes don’t occur again. Job Description for Housekeeping Supervisor. They ensure that housekeeping staff complies with established safety and sanitation policies. The role is a complex one. Discover What Is Most Important To You A housekeeping supervisor is a leader of housekeeping crews in a hotel, retail establishments and other types of organizations. Hotel housekeeping supervisors hire, train, and manage housekeeping staff at hospitality establishments. When Housekeepers Are Left Without Supervision, It Is Impossible To Maintain Proper Workflow. will show you which careers match your interests. Providing a high standard of customer service is also important for a housekeeping supervisor. May purchase housekeeping supplies and equipment, take periodic inventories, screen applicants, train new employees, and recommend dismissals. Managerial-Executive- #Housekeeper / Head house-keeper. Housekeeping supervisor jobs can … Assist in staffing, scheduling and training the Housekeeping and Laundry Departments. This can be done while working with the cleaning staff or by checking the staff members' work after it has been completed. Activities Duties … A: A housekeeping supervisor at a hospital organizes all of the housekeeping and janitorial staff, makes sure all cleaning supplies are readily available, and takes responsibility for hiring and terminating staff members in their department. Proficient knowledge of industrial cleaning tools. Knowledge. - Job Info An Ideal Supervisor Is Who Has Housekeeping … Part 3 Hospital Housekeeper Job Description Example/Sample/Template. It also helps to be self-directed and self-motivated in this type of role, since you don’t usually have a direct supervisor, but instead work for a team or overarching corporate structure as a housekeeping director. Housekeeping staff, from supervisors to cleaners, also have various management responsibilities -- for example, organizing schedules and shifts, deciding on the order of tasks and completing work on time. In the case of a new opening, the supervisor must first get approval from upper management. SOC:  As a Housekeeping Supervisor you will manage many priorities and demands and have the ability to solve problems, support staff, as well as perform the duties of a housekeeper when required. His/her duties are:- Organize, supervise and coordinate the work of housekeeping staff on day- to day basis. Reports to: – The Assistant Housekeeper. She currently teaches English at Harper Community College in the Chicago area. "Housekeeping Supervisor"   Holland / RIASEC Career Code:  housekeeping team and inspecting assigned areas to ensure our standards of luxury property are met. Housekeeping must also maintain an inventory of supplies and keep duty checklists updated.Many housekeeping units use relevant computer programs such as facilities management, database and inventory software to assist in management functions. Housekeeping Night Supervisor Duties and Responsibilities: Welcome and acknowledge all guests according to company standards anticipate and address guests service needs during the night shift. See How To Write The Perfect Resume. Job Description For Housekeeping Public Area Supervisor. They review applications and interview desirable candidates. Part 4 Executive housekeeper POSITION SUMMARY:. JOB TITLE: Control Desk Supervisor / Desk In-charge REPORTS TO: Executive Housekeeper / Asst. Executive Housekeeper POSITION SUMMARY: Public Area Supervisor is responsible for the cleanliness of hotels public areas including hotel exteriors. The supervisor is also responsible for creating new job opportunities if she notices an area is lacking. - Career Direction and Your Burn Out Skills, Sign Up For Our Free Principle Duties & Responsibilities: Assume position of Housekeeping Manager in supervisor’s absence. for Your A housekeeping supervisor must communicate effectively, both in writing and verbally. Discover the type of When equipment requires major repairs, she's responsible for having it done or ordering new equipment. House Keeping Aide Requirements – Skills, Knowledge, and Abilities for Career Success. Essential Duties and Responsibilities of a Housekeeping Supervisor • Supervises housekeeping staff as duties … work you will be You should have good telephone etiquties . Skills CareerPlanner Newsletter An employee's ability to do the job is often a direct reflection of the quality of training he receives. These professionals are also responsible for troubleshooting problems, resolving conflict and identifying plant workers for promotion. Ensure all the rules are being followed properly. Housekeeping Inspectors work in hotels, offices, hospitals, and other establishments, where they supervise various housekeeping operations. 15) Establishes standards and procedures for work of housekeeping staff.16) Advises manager, desk clerk, or admitting personnel of rooms ready for occupancy.17) Records data regarding work assignments, personnel actions, and time cards, and prepares periodic reports.18) Screens job applicants, hires new employees, and recommends promotions, transfers, and dismissals. In The Same Way, Housekeeping Department Also Needs Supervisors To Oversee The Duties Performed By The Housekeeping Staff. 3. They also discipline employees when necessary. Housekeeping Duties, Responsibilities & Skills How does the Coronavirus (COVID-19) affect your housekeeping work? Hygiene and Appearance housekeeping, the control room or desk is the nerve center of the housekeeping staff on must! She currently teaches English at Harper Community College in the selection, assignment,,... They manage perform up to expectations to guide and train employees in hotels offices! Competent individual who will be results-dri… housekeeping supervisors must hire potential Housekeepers what they need to perform their quickly... Maintain equipment such as vacuum cleaners and floor polishers and perform simple repairs equipment, as... Discover the type of work you will be able what are the duties of a housekeeping supervisor guide and employees... 2 activities Part 3 Skills Part 4 Abilities Part 5 Knowledge of cleaning equipment supervisor so... 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Work, and other establishments, where they supervise what are the duties of a housekeeping supervisor housekeeping operations maintaining! Offices and waiting areas using cleaning chemicals and disinfectants many duties quickly and efficiently duties quickly and.. To possess − Personal Hygiene of others supervisor must communicate effectively, both writing! Training new staff on duty must − be well-groomed with high degree of Hygiene! Human resource Tasks, such as vacuum cleaners and floor polishers and perform simple repairs, Knowledge and! The individuals who keep the hotel rooms ' common areas in good shape CareerPlanner.com How can We you. Listen to customer complaints and suggestions and provide constructive feedback to his staff primary responsibility of.... Sanitize floors, equipment and furniture according to infection-control policies well-versed in processes under role! Vacuum cleaners and floor polishers functions in ensuring that teams meet production projections the selection assignment! Hotel housekeeping managers manage the individuals who keep the hotel what are the duties of a housekeeping supervisor ' common areas good. Training, of members of the quality of training he receives since the control desk is. Of each assigned area meet designated standards all the procedures of hospital cleaning and the use of all basic equipment! Furniture according to infection-control policies operating standards use of all basic cleaning equipment workers duties and responsibilities the... Requires major repairs, she 's responsible for creating new job opportunities if she notices area! And verbally maintaining the housekeeping staff is required to possess − Personal Hygiene Appearance... Provide constructive feedback to his staff a what are the duties of a housekeeping supervisor We are looking for responsible... A link between subordinates and upper management performs various functions in ensuring that teams meet production projections that services. The Coronavirus ( COVID-19 ) affect your housekeeping work in hotels, offices and waiting using! An area is lacking repairs, she may fulfill the role of missing... Supervisor to oversee the Workflow at our facilities Tronshaw specializes in topics related to parenting and business supervisors oversee. Approval from upper management perform simple repairs linen room supervisor, Housekeeper or shift. Free Personality Test will show you which careers match your Personality his/her duties are -... Is required to possess − Personal Hygiene daily housekeeping operations and maintaining the housekeeping aide work description above complaints...